Despite the construction delays and New Build issues here and there, the amazing facilities, unbeatable location from uni and great staff make Bankside a great place to live in!
As the first batch of students living in the complex, we definitely experienced issues the first few months after moving in. Construction was delayed by a few months so we our morning alarms was basically heavy machinery, brick cutting and drilling noise. Similarly, the lift in Block C was out of service for a good number of weeks - tough for us living in the higher floors. We had a few issues with fixtures in some rooms - blinds falling and lightbulbs going out. Despite all this, the staff were attentive all throughout and tried to make the best of it.
We’re definitely spoiled for events and other fun activities at Bankside, with regular Breakfasts and Coffee or seasonal decor welcoming us at the lobby. The staff are very kind and accommodating.
It’s only a few minutes walk away from everything (town, train station, uni, grocery store, etc.) and the complex itself is very well-planned. While the on-site gym isn’t the best, there’s a The Gym just a short walk away. On-site laundry is provided by Circuit (sadly) but our parcel delivery system is pretty good.
As an international student, finding a good place to live was very important - along with making new friends. I’m glad that the cluster apartment setup turned out alright for me as my flatmates are great!
If you’re looking for a place to live in while you’re at the University of Surrey, I would consider Bankside Student Living a strong contender.