Before and after the Check-In Date, the Contracting Party has the right to cancel or modify the Hotel Booking under the applicable cancellation or modification procedure:
Hotel Stay (including Hotel Stay Group Booking) (Clause A.3)
Hotel Extended Stay (including Hotel Extended Stay Group Booking) (Clause B.3)
Hotel Student Stay (including Hotel Student Stay Group Booking) (Clause C.4)

2. Termination for cause by statutory provisions remains unaffected.

3. TSH UK has the right to cancel the Hotel Booking with the Contracting Party in the event of a violation of the Hotel Agreement, unless the violation, given its specific nature or minor importance, does not, at TSH UK’s sole discretion, justify this termination and its legal effects. In case of termination based on Clause 3, the payment obligation for the Contracting Party towards TSH UK about the Hotel Booking will continue unabridged for the remaining contract period
 

CANCELLATION/MODIFICATION PROCEDURE

• Refundable Hotel Booking

The following cancellation terms apply: - 

1 day or more before Check-In Date – The Contracting Party is entitled to cancel the Hotel Booking until three (3:00) p.m. local time on the day before the Check-In Date, without charge. Any amount already paid will be refunded to the Contracting Party. - 1 day or less before Check-In Date and after Check-In Date (‘early leave’) – From three (3:00) p.m. local time on the day before the Check-In Date, the Contracting Party’s cancellation will not result in any refund and any unpaid Hotel Fees remain payable in full.

The following modification terms apply: -

 1 day or more before Check-In Date – The Contracting Party is entitled to modify the Hotel Booking until three (3:00) p.m. local time on the day before the Check-In Date, depending on the modification a refund or surcharge will apply. - 1 day or less before Check-In Date and after Check-In Date (‘early leave’)- From three (3:00) p.m. local time on the day before the Check-In Date, the Contracting Party’s modification to shorten or downgrade the stay, will not result in any refund and any unpaid Hotel Fees remain payable in full. The Contracting Party’s modification to lengthen or upgrade the stay is subject to availability and a surcharge may apply.

Non-refundable Hotel Booking
Cancellation or modification of the Hotel Booking by the Contracting Party will not result in any refund and any unpaid Hotel Fees remain payable in full. 
The Contracting Party must cancel or modify the Hotel booking by written declaration to TSH UK (an email to [email protected] will be sufficient) or the relevant travel agency.

Hotel Stay Group Booking
In the case of a Hotel Stay Group Booking, numbers 1. and 2. of this Clause A.3 do not apply and instead, the cancellation/modification procedure as set out in the Group Booking Agreement applies.