Iconinc @ Roomzzz - Manchester City

Got a grande studio and the layout was amazing with plenty of space. Under floor heating in the bathroom was a nice surprise and the kitchen had everything you need. The one negative from this trip was the bed. It had a king size mattress but a divan bed frame which was very uncomfortable and I could barely sleep during my trip. Front desk staff were very helpful and the cleaners were very friendly.

I stayed for a night, and had a slight issue with another guest. However, Emily & Martin went above and beyond to ensure, my comfortability, safety and made sure I was content with my stay. They went as far as bringing my food to my room from a delivery driver, so I wouldn’t encounter any possible issues. They dealt with it and mitigated any risks as well as check in on me. Emily suggested and changed my rooms to a different floor, and Martin checked in on me physically to ensure I was ok, and called to check I was fine. This was very comforting, and eased my nerves. I was able to sleep peacefully knowing the staff members cared, were looking out for me, ready to intervene and escalate. 10/10 for service. Location is really lovely too!

What an amazing hotel. The location is centrally located with transit right next door. The old building is really cool to stay in with modern rooms. We stayed in the Sovereign Suite with it's own turret, it was super cool to see the city in 365 degree views. The kitchen is well equipped and the bed is really comfortable. The heat wasn't working, but they got us a large plug in radiator heater that fixed that. The staff is incredible and super friendly and helpful. We would highly recommend staying at Roomzzz in Manchester. Thank you Elisabeth and Emily for your help, you two are both amazing.