Optima, Loughborough

Select the property and academic year: Visit the Fresh website, select the preferred city or property, and choose the academic year.
Select the room type: Review available en-suite rooms, studios or shared apartments, along with rent and tenancy dates.
Click “Book Now”: Start the online booking application for the selected property.
Enter student details: Complete the application with the required personal and contact information.
Provide a photograph and guarantor details: Keep a head-and-shoulders photograph ready, along with the guarantor's name, email address and address, if applicable.
Pay the advance rent or holding payment: Make the payment requested during the booking process to reserve the room. The payment is credited towards the first rent instalment.
Complete the booking application: Review the booking details and submit the required information. If the student has specific accessibility needs, contact the Residents' Team as the online process may be paused for further discussion.
Review and sign the accommodation agreement: Complete the applicable tenancy agreement or licence agreement for the selected property.
Complete guarantor formalities: If paying rent by instalments using a guarantor, arrange for the guarantor to provide proof of ID and address and sign the agreement as required.
Pay the first rent instalment: Follow the payment schedule stated in the agreement. The first rental instalment must be paid before move-in.
Receive booking confirmation: Retain the booking confirmation and payment acknowledgement. For the 2026/27 academic year, some properties may have a specific agreement-signing process while regulatory changes are finalised.
Complete pre-arrival formalities: Watch the induction video and book a move-in slot when Fresh contacts the student before the tenancy starts.


Booking Proofs:


[x] Student name
[x] Student email address
[x] Student contact number
[ ] Booking reference or application ID
[x] Selected property and room type
[x] Academic year and tenancy dates
[x] Application submission confirmation
[x] Advance rent or holding payment proof
[x] Official booking confirmation
[x] Guarantor ID, proof of address and signed agreement, where applicable
[x] First rent instalment payment proof
[x] Supporting screenshots and documents saved