This was the first year that the building was available, and when I moved in, there was still a lot of work being conducted around the site; however, despite this, Management kept me up to date with everything going on and when things were taking place. I knew that with anything new, there would be teething problems, but any issues were quickly fixed with the onsite teams.
The building is really well located just above the University Campus. There's also a 24/7 shop opposite it, which has been convenient on those lazy days. Aldi is only an 8-minute walk away too.
The communal room on the ground floor is a good size with plenty of study space. It is air-conditioned and has a large TV and sofa.
The reception area of the building is also usually well decorated depending on the event (Christmas, Chinese New Year, etc.). There's also lots of information provided, like good walks in the area, emergency details, and a few other bits. Lauren, the accommodation manager, amazingly provided all this. She's very kind and attentive to any issues you may have with the facilities/building.
My only complaint is with Circuit Plus and CRM's choice to use them for our clothes washing facilities. They are very expensive and have a poor app connection and support. I would ask for a laundry card, which means you aren't faffing with getting your phone to connect to the machines.
Why they can't just supply their own machines and dryers is baffling. It would probably be cheaper for all parties involved.
Note that there are only two washers & dryers for the entire building.
Otherwise, I've had a very pleasant experience. I'm a mature student, so I don't tend to go out as much, but I have not had any experience with other students being rowdy or disrespectful. (This might be due to the fact that I'm on the side of the building, where there are only three other rooms near me.) So, I opted to stay for a second year to save the convenience of moving. I would recommend staying at The Reservoir.
