Canalside, Birmingham

For 2026/27 academic year bookings, if you meet any of the conditions below, you will be able to cancel your booking and receive a full refund of your Advance Rent and any paid rent payments.

No Visa No Pay: if you don'tget your visa tocome and study in the UK, you must send us the visa application rejection letter within 48 hours of receiving it. This policy is valid until 1 September 2026.

Please send your request and the supporting official documents to the respective schemes' email. Should you fail to provide the necessary information within 48 hours, the amount will be equal to the lesser of

1. The Advance Rent and
2. The amount equivalent to one week’s Licence Fee will be retained as a cancellation fee.

For 2026/27 academic year bookings, if you meet any of the conditions below, you will be able to cancel your booking and receive a full refund of your Advance Rent and any paid rent payments.

No Place No Pay: if you fail to gain the required qualifications and are not accepted into the University, you need to send us the university rejection letter, or proof that the exam results don’t meet the requirements of the University. You must send us the proof documents within 48 hours of receiving them. This policy is valid until 1 September 2026.

Please send your request and the supporting official documents to the respective schemes' email. Should you fail to provide the necessary information within 48 hours, the amount will be equal to the lesser of

1. The Advance Rent and
2. The amount equivalent to one week’s Licence Fee will be retained as a cancellation fee.

For 2026/27 academic year bookings, if you meet any of the conditions below, you will be able to cancel your booking and receive a full refund of your Advance Rent and any paid rent payments.

No Placement No Pay: if you fail to gain a placement during your placement year, or are offered a placement in another city than the city you've booked for, you need to send us the rejection letter, or proof that the placement has failed. You must send us the proof documents within 48 hours of receiving them. This policy is valid until 1 September 2026.

Please send your request and the supporting official documents to the respective schemes' email. Should you fail to provide the necessary information within 48 hours, the amount equal to the lesser of |

1. The Advance Rent and
2. The amount equivalent to one week’s Licence Fee will be retained as a cancellation fee.